FAQ about our measures in dealing with Covid-19

Hygiene Manifesto Relais & Châteaux Gut Steinbach Hotel and Chalets

Dear guests,

we look forward to welcoming you to our hotel and restaurant. The conditions are numerous, but we are sure that we have found a suitable way for all guests and employees, which makes your vacation as safe and at the same time as uncomplicated as possible. Below you will find all the important requirements that you should make for your journey and how we at Gut Steinbach in the hotel and our restaurant deal with the situation.

Before arrival or on arrival:

• Please have a demonstrable negative test for up to 24 hours using an antigen test or a maximum of 48 hours using a PCR test prior to arrival. *
• If a test is not possible in time, you have the option of being tested on site DEKRA-certified. Unfortunately, we are not allowed to let guests with a positive result (or without a test) stay with us. This also applies to guests with symptoms of illness.
• Reserve your table well in advance of your arrival - times are available at 6 or 8 p.m.
• We ask you to bring enough of your own medical masks with you. As in the rest of Bavaria, guests at Gut Steinbach are required to wear a medical mask throughout the inside the hotel (except in your room and at the table).
• When you arrive, please note the distance rules of at least 1.5m, should it get a bit crowded at our reception.

During your stay:

• By order of the Bavarian State Government, guests are obliged to present a negative test result every 72 hours.* We offer our guests the opportunity to be verifiably tested by our trained and DEKRA-certified staff at a price of 5 euros.
• Please keep a distance of at least 1.5 m from other guests in the entire hotel and on the terrace, wherever possible
• Wash your hands regularly or make use of the numerous disinfectant dispensers available

A brief overview of the other measures that we have taken for your safety at Gut Steinbach can be found below.

General measures

• Disinfectant dispensers at all entrances / exits to the guest and staff areas
• Plexiglass panes at all counters (reception)
• Rapid tests by our employees twice a week
• New hygiene standards for all employees as well as certified training
• Compliance with country-specific and national requirements

Actions for the restaurants

• Please have a demonstrable negative test for up to 24 hours using an antigen test or a maximum of 48 hours using a PCR test before visiting our restaurant or the terrace.*
• Guests without a negative test certificate are not permitted to enter the restaurant by order of the Bavarian State Government. For external guests, however, we offer the possibility of being tested on site at a price of 10 euros per test.
• Compliance with a minimum distance of 1.50 m (or every second table) between every table in the restaurants and outside.
• Table sizes are reduced (only individuals, couples or families)
• No seats at the bar counter, only at the individual tables in the Moltke Wine Lounge with the above distances and maximum number of people
• No buffets are offered, in particular the breakfast buffet is affected. Breakfast is only served at the table, extras are ordered à la carte (e.g. café, tea, egg dishes, pancakes, mueslis, fruit salads, etc.)
• Disinfectant dispenser at the entrance to all rooms
• Ozone devices for permanent air cleaning
• Disposable menu cards

* Exceptions apply to people who have been vaccinated twice against Covid19 and whose second vaccination date is at least 14 days ago. In addition, by means of a PCR test that is not older than 6 months and not younger than 28 days, people who have recovered can be proven to be exempt from the obligation to test.

We reserve the right to adapt the measures in accordance with the requirements of the state government and to update them continuously.
As of September 7, 2021

Cancellation policy

Please refer to the booking route and your chosen rate for our cancellation conditions. We also recommend that you take out travel cancellation insurance.

If you have any questions about the cancellation policy, please contact our reception on +49 8640/8070

340m² of nature per guest

Distance to everyday life in Bavaria's most beautiful form

Our Relais & Châteaux Gut Steinbach is located on a quiet high plateau on the edge of the tranquil Reit im Winkl. Yaks and deer graze on the slopes. Every now and then a goat grumbles and in the morning the rooster crows. The Chiemgau Mountains rise steeply south of the resort and form a calming green oasis with the dense stand of deciduous and coniferous trees. To the northwest you have a wonderful view of Reit im Winkl and at the latest when the sun slowly disappears behind the horizon in the evening, you know what it means to go on vacation where nobody else is. Gut Steinbach is an idyll in itself. You always have a view of the green from both the main building and the Steinbacher Hof. The chalet village with its seven chalets and the natural swimming pond, which is fed with crystal clear water from its own spring, extends a few meters from the main building.